Theatre Policies

CONTACT

Eagle Theatre Questions? Please email events@cityofsugarhill.com.

Ticketing Questions? Please email support@bigtickets.com.

For Players Guild at Sugar Hill events questions, comments, or concerns, please email boxoffice@pgatsh.com or info@pgatsh.com.

Please be aware that latecomers may be seated in the rear of the theatre until intermission for certain performances.
All theatre guests must have a ticket, regardless of age
Dress Code: There is no specific dress code for the Eagle Theatre. Some shows, however, may draw a more well-dressed crowd. Many people enjoy dressing up to go to the theatre, however patrons can be seen in everything from casual attire to formal wear.
While most theatre attendees are respectful, the Eagle Theatre reserves the right to ask those disrupting the show or the viewing enjoyment of others to leave the property.
The following items are strictly prohibited on the Eagle Theatre property:
- Weapons of any kind including, but not limited to firearms (with or without permit), knives (of any size), pepper spray or mace, flares or fireworks
- Oversized bags (larger than 14” x 14”)
- Illegal substances
- Outside food and beverages
- Laser pointers/ flash lights
- Professional or flash photography, tripods, monopods, selfie-sticks
- Audio or video recording devices
- Noisemaking devices such as air horns, drums, whistles, etc.
- Large umbrellas (over 18”)
The Eagle Theatre reserves the right to prohibit any item, including items not listed above, from entering the premises based on any particular show request or requirement